> QuickAnswer: Used service robots save 30 to 45% versus new. The crucial check is fleet software licence transfer: without it, a used service robot may have permanently restricted functionality. Battery condition and LiDAR calibration are secondary checks. PUDU and Keenon units have the strongest UK support networks for used buyers.
Used Service Robot Price Guide UK 2026
The UK service robot market has grown substantially since 2021, driven by labour cost pressures in hospitality, healthcare logistics, and commercial cleaning. Restaurants, hotels, care homes, airports and hospitals have deployed delivery robots, cleaning robots, and concierge robots in increasing numbers.
The result is that a genuine used market is developing. Restaurants that deployed delivery robots during the post-pandemic automation push are now refreshing to newer models, upgrading to different configurations, or in some cases deciding that the business case did not work for their specific operation. Their surplus units are entering the market.
This guide covers pricing and key checks for every major service robot category available used in the UK in 2026.
Delivery and Hospitality Robots: Price Guide
PUDU Robotics
PUDU is one of the two dominant brands in UK restaurant and hospitality robot deployments. Their units have an established UK distributor and service network, which makes used purchases significantly lower-risk than brands without UK support infrastructure.
| Model | New Price (approx.) | Used Price Range (UK) | Notes |
|---|---|---|---|
| PUDU BellaBot | £14,000 - £18,000 | £8,000 - £11,000 | Most commonly traded model |
| PUDU KettyBot | £16,000 - £20,000 | £9,000 - £13,000 | Includes display screen, check ad system transfer |
| PUDU PuduBot 2 | £12,000 - £16,000 | £7,000 - £10,000 | Older platform, parts availability diminishing |
| PUDU FlashBot | £18,000 - £24,000 | £11,000 - £16,000 | High-capacity delivery, check all shelves function |
BellaBot is the flagship PUDU delivery robot and the most liquid used PUDU asset. Its cat-face interaction interface and four-tray configuration make it recognisable in UK restaurant contexts. Used units typically originate from restaurants that have closed, changed ownership, or switched to a different configuration.
KettyBot includes a built-in display screen that can show advertising or menu content. Verify that the advertising or content management system associated with the previous owner can be reset and that any subscription tied to that system is transferable or cancellable.
Keenon Robotics
Keenon is the second major Chinese service robot brand with a meaningful UK presence. Pricing is typically 10 to 15% below comparable PUDU units on the new market, and used prices follow a similar relationship.
| Model | New Price (approx.) | Used Price Range (UK) | Notes |
|---|---|---|---|
| Keenon DinerBot T8 | £11,000 - £14,000 | £6,500 - £9,500 | Entry-level, compact, good for tight spaces |
| Keenon DinerBot T5 | £13,000 - £17,000 | £7,500 - £11,000 | Mid-range, 4 trays, widely deployed |
| Keenon ButlerBot W3 | £16,000 - £20,000 | £10,000 - £14,000 | Premium, wider body, hotel-focused |
ButlerBot W3 is Keenon's hotel and high-end restaurant offering. It has a wider footprint than delivery-only models and includes more sophisticated interaction features. Used units from hotel chains refreshing their fleet are occasionally available and can represent strong value.
Bear Robotics and Other Brands
| Model | New Price (approx.) | Used Price Range (UK) | Notes |
|---|---|---|---|
| Bear Robotics Servi | £15,000 - £19,000 | £9,000 - £13,000 | US brand, check UK software support |
| LG CLOi ServeBot | £12,000 - £16,000 | £7,000 - £11,000 | Limited UK used supply |
Bear Robotics Servi is a US-origin product with UK deployments. The software ecosystem is cloud-based and US-centric. Verify that UK cloud service endpoints are available and supported before purchasing a used Servi unit.
Cleaning and Scrubbing Robots: Price Guide
Commercial cleaning robots are a different use case from delivery robots but share the same core inspection priorities: LiDAR calibration, battery condition, and software licence transfer.
| Model | New Price (approx.) | Used Price Range (UK) | Notes |
|---|---|---|---|
| Gausium Scrubber 50 | £22,000 - £28,000 | £13,000 - £19,000 | Compact, good for medium-area deployment |
| Gausium Scrubber 75 | £28,000 - £36,000 | £17,000 - £25,000 | Larger coverage area |
| Avidbots Neo | £30,000 - £40,000 | £18,000 - £28,000 | Enterprise scrubber, strong UK deployments |
Gausium (formerly Gaussian Robotics) has a growing UK presence. Used units are beginning to appear from facilities managers at airports, hospitals and large retail spaces who are refreshing their fleets. The scrubbing mechanism (brush and squeegee systems) has consumable wear items. Budget for brush replacement at inspection.
Avidbots Neo is positioned at the enterprise end of the UK commercial cleaning robot market. It has been deployed at UK airports, supermarket distribution centres, and large retail facilities. Used Neo units are not common but when available represent significant saving versus new for facilities with the scale to justify the platform.
What to Check Before Buying a Used Service Robot
Fleet software licence transfer (most critical)
This is the biggest risk in any used service robot purchase. Service robots typically operate within a fleet management software system, which may be:
- Perpetual licence tied to the hardware (transferable)
- Subscription tied to the original buyer's account (may not be transferable)
- Cloud service with per-seat or per-robot billing (transfer requires account renegotiation)
Before purchasing any used service robot:
- Contact the manufacturer or UK distributor to confirm the transfer process for the specific software version.
- Ask the seller for documentation of the current licence status.
- Get written confirmation from the manufacturer that you can register the unit under a new account.
- Budget for a new software subscription if the existing one cannot be transferred.
Buying a used BellaBot without confirming fleet software status is the single most common used service robot purchasing mistake in the UK market.
LiDAR calibration
All current-generation service robots use LiDAR for navigation. LiDAR units can drift out of calibration over time, particularly after transport or if the robot has had any physical impacts. Symptoms of a poorly calibrated LiDAR include erratic path planning, frequent obstacle false-positives, or inability to dock accurately.
Request a live demonstration in a mapped environment. Watch for path deviations, unnecessary stops, and docking accuracy. Poor LiDAR performance is expensive to fix if it requires a unit replacement.
Battery health
Service robots in active deployment may complete 8 to 16 charge cycles per week. A robot that was in heavy use for 2 years may have completed 800 to 1,600 charge cycles. Battery capacity at 1,500 cycles is typically 70 to 80% of original specification.
Request the battery management system (BMS) report showing current capacity. A robot at 75% battery capacity has 25% less operating time per charge. Budget for battery replacement (typically £1,500 to £3,500 depending on model) if capacity is below 75%.
Map data
The previous site's map data is stored on the robot and will need to be cleared and replaced with a map of your site. This is a standard process for all current service robots and should not affect your decision, but factor in the time required for site mapping and staff training.
Physical condition assessment
Check:
- Tray flatness (warped trays affect stability during delivery)
- Bumper sensor responsiveness (critical safety system)
- Motor noise during full rotation cycles
- Screen condition for models with display interfaces
- Wheel wear and straightness
Use Cases by Sector
Restaurants
Delivery robots are most effective in restaurants with 60+ covers per service, linear table layouts (easier navigation), and predictable peak periods. Used units from restaurants of similar size and layout to your own are the best provenance for predicting real-world performance.
The PUDU BellaBot and Keenon DinerBot T5 are the most commonly deployed models in UK restaurants and have the strongest secondhand market as a result.
Hotels
Hotels use service robots for room service delivery, housekeeping assistance, and lobby concierge applications. The Keenon ButlerBot W3 and PUDU KettyBot are the most common hotel deployments. Multi-floor hotels require lift integration, which should be verified before purchasing a used unit for this application.
Hospitals and care homes
NHS and private healthcare facilities use service robots for pharmacy logistics, linen delivery, and general internal transport. Used units from healthcare settings typically have well-maintained records and structured service histories. IP hygiene ratings are important in clinical environments.
Airports
Airport deployments typically involve concierge or navigation assistance robots. Used airport robots tend to have high mileage due to the large floor areas involved. Battery condition assessment is particularly important for airport-sourced units.
UK Hospitality Robot Market Outlook
The UK hospitality robot market is expected to grow through 2027 and 2028, driven by continued wage inflation and a growing base of operators who have completed successful pilot deployments and are now scaling. This means more new robot procurement, which in turn means more used units entering the market from operators who are refreshing early deployments.
The used market for PUDU and Keenon units specifically is expected to become more liquid in 2026 and 2027 as the 2021 to 2022 deployment cohort reaches its first major service interval. For buyers, this represents an improving supply environment. For sellers, it means used prices may soften modestly as supply increases.
For current UK used service robot listings, see the Robot AutoTrader browse page. For category-level price tracking, see the Robot Resale Index.