🇺🇸 Bear Robotics

About Bear Robotics

Bear Robotics was founded in 2017 in Redwood City, California, by John Ha, a former Google software engineer who built the original prototype while running a restaurant himself. That operational experience shaped Servi, the company's autonomous server robot, which is designed around the practical realities of restaurant service including variable table layouts, unpredictable human movement, and integration with front-of-house workflows.

Servi is a compact wheeled robot that handles food delivery from kitchen to table and bussing of used dishes, reducing the physical demands on human servers without replacing the human interaction element of dining. The platform uses a combination of lidar, cameras, and mapping to navigate restaurant floors and integrates with point-of-sale systems from major vendors. Bear Robotics has raised over $81 million including a strategic investment from SoftBank and has deployed Servi in thousands of restaurant locations across the US, Korea, and Japan.

The company's focus on a specific, repeatable task rather than general manipulation has enabled reliable commercial deployment at a scale that broader-purpose service robots have not achieved.

Key Products

• Servi: Autonomous restaurant delivery and bussing robot; multi-tray configuration, POS integration, fleet management software

UK Market Presence

Bear Robotics has a growing international presence but UK deployments have been limited. A small number of UK restaurant groups have trialled Servi, primarily in casual dining and fast-casual chains. The company works through hospitality technology distributors in the UK. Pricing is typically structured as a monthly service fee rather than outright purchase. UK operators should verify compatibility with their POS system before deployment discussions.

Buying Used Bear Robotics Equipment

Servi units are primarily deployed on service contracts rather than sold outright, making secondhand availability limited. Surplus units from closed restaurant locations occasionally appear through catering equipment liquidators. Buyers should note that navigation maps, POS integration, and fleet management require an active Bear Robotics service agreement. A unit without software support functions only as a basic autonomous delivery platform with limited capability.