🇺🇸 Relay Robotics

About Relay Robotics

Relay Robotics is a US-based developer of autonomous indoor delivery robots for hospitality, healthcare, and commercial building environments. The company operates a robotics-as-a-service model, providing robots bundled with software, maintenance, and operational support rather than selling hardware outright. This approach lowers the barrier to entry for property managers and hospital administrators who lack in-house robotics expertise.

The Relay robot is designed to navigate hotel corridors, hospital wards, and office building common areas, delivering amenities, supplies, and documents between floors and departments. The platform uses autonomous navigation with elevator integration and interfaces with building management systems. Hotels use Relay for amenity delivery such as towels, toiletries, and food orders, reducing the burden on front desk and concierge staff during peak hours.

Relay has deployed in hundreds of hospitality and healthcare sites primarily across the US, with growing international interest driven by labour cost pressures in the service sector.

Key Products

• Relay: Autonomous indoor delivery robot; elevator-capable, hospitality and healthcare configured, subscription-based deployment model

UK Market Presence

Relay Robotics has limited confirmed UK presence. A small number of UK hotel groups have evaluated or piloted Relay units. The subscription service model requires Relay to maintain local support infrastructure, which constrains geographic expansion pace. UK healthcare trusts and hotel chains interested in autonomous delivery should contact Relay directly; availability in any specific region depends on their current UK coverage footprint.

Buying Used Relay Robotics Equipment

Relay deploys on a service basis, so units are company-owned and not sold secondhand through normal channels. Surplus hardware from closed hotel deployments is occasionally available through hospitality liquidators. Without an active Relay service agreement, cloud navigation services and building system integrations will not function. Standalone value as a mobile platform is limited without software support.