Mirokai

Overview

Mirokai is a wheeled service robot developed by French startup Enchanted Tools, standing 1.30 m tall with an 8-hour operational runtime. It is one of the most distinctive service robots on the market, combining an expressive animatronic face with practical cargo-carrying capability. Enchanted Tools positions Mirokai as a robot designed for human-centred environments where emotional engagement with the machine matters as much as functional performance.

The robot's face can convey a range of expressions, allowing it to communicate status, greet customers, and signal intentions in a way that static-faced delivery robots cannot. This makes Mirokai particularly well suited to hospitality, healthcare, and retail environments where the robot interacts directly with members of the public rather than operating out of sight.

Key Specifications

• Height: 1.30 m
• Runtime: 8 hours
• Navigation: LiDAR and camera-based obstacle avoidance
• Expression system: Animatronic face with emotion display
• Origin: France (European manufacturer)

Use Cases

Mirokai is suited to hotel lobbies, museum visitor centres, hospital reception areas, and retail flagships where first impressions matter. Its expressive interface reduces the unease that some members of the public experience when encountering purely functional robots, making it a strong choice for public-facing applications in the UK's service and leisure sectors.

In healthcare settings, the emotional expressiveness is particularly valuable. Pilot deployments in French hospital environments have shown that patients and visitors respond more positively to Mirokai than to visually neutral delivery robots. UK NHS trusts exploring robot-assisted ward services should consider this factor in procurement decisions.

Buying Used

As a relatively new entrant from a small European startup, a secondary market for Mirokai does not yet exist. Prospective buyers should contact Enchanted Tools or their appointed European distributors directly for pricing and availability.

Alternatives to Consider

LG CLOi ServeBot and Bear Robotics Servi are more widely deployed alternatives if operational reliability and service network coverage are the priority. SoftBank Pepper (discontinued) previously occupied the emotionally expressive service robot niche, making Mirokai one of very few current platforms targeting this specific requirement.